Effective Date: June 16, 2024
1. Introduction
Welcome to BrandGhost.ai ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [brandghost.ai], use our software-as-a-service (SaaS) platform, and engage with our social media account management services (collectively, the "Services").
If you have any questions or concerns about this policy, or our practices regarding your personal information, please contact us at admin@brandghost.ai.
2. Information We Collect
We may collect and process the following types of information:
2.1 Personal Information
Contact Information: Name, email address, phone number, mailing address. Account Information: Username, password, profile picture, social media account details. Payment Information: Billing address, credit card details, and transaction history.
2.2 Automatically Collected Information
Usage Data: Information about how you use our Services, including your access times, browser type, and pages visited.Device Information: Information about the device you use to access our Services, such as IP address, operating system, and device type.Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your interactions with our Services.
3. How We Use Your Information
We use the information we collect in the following ways:
To Provide and Maintain Our Services: To create and manage your account, provide customer support, and process transactions.
To Improve Our Services: To understand how our Services are used, improve user experience, and develop new features.
To Communicate with You: To send you updates, marketing communications, and other information related to your account or our Services.
To Enforce Our Policies: To ensure compliance with our terms of service, prevent fraudulent activity, and protect our legal rights.
4. Sharing Your Information
We may share your information with:
Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
Legal Obligations: When required by law or in response to valid requests by public authorities (e.g., a court or government agency).With Your Consent: We may share your information with other parties with your explicit consent.
5. Data Security
We use appropriate technical and organizational measures to protect the personal information we collect and process. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access and Update: The right to access and update your personal information.
Deletion: The right to request the deletion of your personal information.
Restriction: The right to restrict the processing of your personal information.
Objection: The right to object to the processing of your personal information.
Portability: The right to request the transfer of your personal information to another party.
To exercise these rights, please contact us at hello@brandghost.ai.
8. Children's Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:By email: admin@brandghost.ai